Reasons for data collection
The processing of your Personal Information (that is, any information that may allow you to be identified by reasonable means); It is necessary for the fulfillment of our contractual obligations with you, as well as to provide and offer you information about our services, protect our legitimate interests and comply with the legal and financial laws to which we are subject.
What information do we collect?
We collect two types of data and information from Users.
The first type corresponds to unidentified and non-identifiable information belonging to users, which can be collected through your use of the site (“Non-personal information”). We do not know the identity of a user from whom non-personal information was collected. This information may include accumulated usage data and technical information provided by the device, both software and hardware (such as the type of browser and the operating system used by the device, language preferences, access time, etc. .), in order to improve the functionality of our Site. Likewise, we also collect information about your activity on it (such as pages visited, web browsing, clicks, actions, etc.).
The second type of information is Personal Information, which is individually identifiable information, that is, information that identifies a person or that can, without undue difficulty, identify a person. This information includes:
Device Information: We collect Personal Information from the device. Such information includes geolocation data, IP address, unique identifiers (such as MAC addresses and UUIDs) and other information related to your activity on the Site.
Information about the contact request: when you fill in our contact form, you will be asked to provide us with certain information, such as your name and surname, your email or postal address and other information.
How do we receive information about you?
We receive your personal information as a result of various actions or origins:
When you voluntarily provide us with your personal data by entering your data in the contact form on our Site,
When you use or use our Site in connection with your use of our services,
From external providers, services and public records (such as providers of traffic statistics).
What information do we collect?
We may use the information for the following purposes:
Maintain communication with you: to send you notifications related to our services, providing you with technical information and solving any customer service problems you may have.
Communicate with you and keep you informed about our latest services and updates.
Market and promote our websites and products.
Carry out statistical and analytical tests and studies in order to improve the Site.
Host and manage our Site
Offer you our services, including a personalized display of our Site
Store and process such information on our behalf
Offer you advertisements and help you both in evaluating the success of our advertising campaigns and in redirecting any of our users
Provide you with commercial offers and promotional material related to our Site and our services
Conduct research, technical diagnostics, or analysis
In addition, we may disclose information if we are certain that such disclosure may be useful or reasonably necessary to: (1) comply with any applicable law, regulation, legal process, or governmental request; (2) enforce our policies (including our Agreement), including any investigation of possible violations of the Agreement; (3) investigate, detect, prevent or take actions related to illegal activities or other infractions, suspected fraud or security matters; (4) establish or exercise our rights to defend ourselves against legal complaints or claims; (5) avoid any damage or harm to the rights, property or safety of both us and our users, yourself or any third party; or (6) collaborate with security agencies and / or, if deemed necessary, enforce intellectual property or other legal rights.
You can request:
Receive confirmation of whether or not personal information about you is being processed, as well as access to your stored personal information, along with supplementary information.
Receive in a structured, general-purpose and machine-readable format a copy of the personal information that you offer us directly.
Request the rectification of your personal information of which we have control.
Request the erasure of your personal information.
Object to our processing of your personal information.
Request the restriction of the processing by us of your personal information.
Submit a complaint or claim to a supervisory authority.
However, please note that these rights are not final and may be subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Director (“DPO”) by writing to firstname.lastname@example.org
We will retain your personal information for as long as necessary to provide our services, as well as to comply with our legal obligations, resolve disputes, and implement and enforce our policies. The retention periods will be determined taking into account the type of information collected and the purpose of such collection, taking into account the requirements applicable to the situation and the need to destroy obsolete and unused information in the shortest possible time. By virtue of the applicable laws, we will keep records that contain personal information of the clients, documents of opening of accounts, communications and any other type of information required by the applicable laws and regulations.
We can rectify, replace or delete information that is not accurate, at any time and at our own discretion.
A “cookie” is a small piece of information that a website assigns to your device when you visit or view it. Cookies are very useful and can be used for different purposes, including allowing you to navigate between pages efficiently, enabling automatic activation of certain functions, remembering your preferences, and speeding up and facilitating your interaction with our Services. Likewise, Cookies are also used to ensure that the advertisements you view are relevant to both you and your interests, as well as to collect statistical data on your use of our Services.
The Site uses the following types of cookies:
- “Session cookies”, which are only stored temporarily during a browsing session in order to allow normal use of the system and which are deleted from the device when the browser is closed.
- “Persistent cookies”, which are cookies that only the Site reads, are stored on the computer for a specified period and are not deleted when the browser is closed. This type of cookie is used when we need to recognize you for future visits, for example so that we can store your preferences for the next time you access.
- “Third-party cookies”, which are the cookies established by other online services that execute content on the page you are viewing, such as external analysis companies that monitor and analyze our web access.
Cookies do not contain any information that personally identifies you, although we may link the Personal Information we store about you with the information stored in and obtained from cookies. You can delete cookies by following the instructions in your device preferences, although if you choose to disable cookies, some functions of our Site may not work properly and your online experience may be limited.
Collection of information from third parties
How do we protect your information?
Data transfer outside the EEA
Please note that some recipients of the data may be located outside the European Economic Area. In such cases, we will provide your data only to those countries whose level of data protection has been approved by the European Commission, or we will establish an agreement to guarantee an adequate level of data protection.
We may use third-party advertising technology for the purpose of displaying advertisements when you access the Site. This technology uses your information in relation to your use of the Services in order to show you advertisements (for example, by including third-party cookies in your web browser).
You may opt out of numerous third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information about this practice of NAI and DAA members, as well as their choices regarding the use of your information by these companies, including how to opt out of third-party ad networks managed by members of NAI and DAA, access their respective websites:
We or through our external subcontractors may make use of your Personal Information, such as your name, your email address, your telephone number, etc., in order to offer you promotional material related to our services that we think may be of your interest.
Out of respect for your right to privacy, together with such material we also provide you with the means to reject the receipt of our commercial offers. If you unsubscribe, we will proceed to remove your email address or telephone number from our commercial distribution lists.
Please note that even though you have unsubscribed to receive our commercial emails, we may send you other types of important communications by email without offering you the option to stop receiving them. These communications may include customer service announcements or administrative notifications.
We are aware of the importance of protecting children’s privacy, especially in an online environment. The Site is not designed or intended for use by children. Under no circumstances will we allow the use of our services by minors without the consent or prior authorization of a parent or legal guardian. We do not knowingly collect any type of Personal Information from minors. If a parent or legal guardian becomes aware that their child has provided us with Personal Information without their consent, they should contact us via email email@example.com
How to contact us
If you have any general questions about the Site or the information we collect from you, as well as how we use it, you can contact us at the email firstname.lastname@example.org
Última modificación 23/07/2020